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Our Contactless Collection and Delivery Process during Covid-19

Contactless Vehicle Handovers

The benefit of having your vehicle transported during lockdown is that it minimises the amount of contact that the delivery driver has with your car. As a family owned and run business your delivery driver would be me (Andrew Moorhouse) owner of the business. I conduct all of the vehicle collection and deliveries personally.

If your purchasing a car from a Dealership, most main Dealers now have a process in place which includes sanitising the vehicle inside and out prior to handover.

I collected a VW from a Sytner Dealership this morning, the vehicle had been in for repairs and was sanitised prior to handover and the keys were in a clear plastic bag.

On collection, delivery and vehicle handover, Andrew will deliver your vehicle wearing protective gloves, and also using a protective face mask. Your car will be parked at least 2 metres from your front door or office entrance, before leaving the car keys in your agreed safe place.

We will leave your car's documents (if there are any) in a safe place. In many cases most relevant paperwork can either be sent electronically or in the post by the Dealership.

In essence, the whole car delivery process can be carried out without any physical contact between the two parties. Payment for our contactless home delivery service can be made online by bank transfer.

If you are purchasing a new car, there are quite often many YouTube videos of video contact created by the vehicle Manufacturer to help and assist guiding you through the controls and features of your new vehicle. The Sales Executives can either send you links to these, or guide you in the right direction to find out more about your new car.

Don't hesitate to get in touch with us if you need assistance collecting your new car during the lockdown period, we're here to help and can provide you with a no-obligation quote to collect your car from the showroom and deliver it to your home, workplace of employee.

Thanks for reading and stay safe.


Andrew @ Zoom

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