Frequently Asked Questions
Do you a question about transporting your vehicle or need some advice? We can help and guide you through the process of arranging collection, delivery and transportation of your car.
See our frequently asked questions below. If you don't find the answer here just give us a call and just ask Andrew on 07966 112800 or send us a quick e-mail.
Can I still collect my new car?
We are still delivering cars and your protection is our priority. We're doing absolutely everything to ensure we cars deliver cars safely, in line with Government guidelines during Covid-19.
Will my car be driven or transported?
Here at Zoom we only transport vehicles on either our Single Car Transporter or using our PRG Lowdeck Beavertail Trailer or PRG covered trailer. Your car will be transported and covered by our insurance whist in our care. When choosing a company to transport your car don't forget to check what level of insurance they have and that is sufficient to cover the value of your car.
I am looking for car transport near me. Where are you based?
We are based in Chester, Cheshire in the North West of England. We are based just off the motorway network and with easy access of North Wales and the North West of England, including Warrington, Crewe, Liverpool. However, we do provide a Nationwide car delivery service.
Can you deliver my car to a storage centre?
Yes we can. We can deliver your new or classic vehicle to your desired storage centre. If your car need transporting in a protective environment we provide covered vehicle transport in our enclosed trailer. If you have a larger vehicle, we have a brand new PRG Lowdeck Beavertail car transport trailer which is designed to transport wider vehicles with low ground clearance.
Can you collect my vehicle from Auction?
We can collect and deliver vars that are to be sold at auction, or that have been purchased at auction. We offer open or covered car transport and can accommodate a wide range of classic and vintage vehicles.
Can you move my car at short notice?
Sometime we can move vehicle at short notice, depending on how busy our diary is. Just give Andrew a call and he'll let you know the earliest slot we can transport your car/vehicle. It's always worth enquiring as sometimes we receive cancellation and can fit your in at short notice. Sometimes we have availability to move your car the next day.
Can you deliver my car to the Docks or Port?
Yes, we can deliver your car to any Dock or Port in the mainland UK. We are familiar with the checking in procedure and are happy to do this for clients. We can also collect cars which have been imported into the country from the Docks and delivery to your home address or garage. We also regularly collect Subaru JDM imports.
Is my car covered by your insurance whilst being transported?
Yes, your car will be fully insured whilst in our care. Speak to Andrew for full details of our Goods In Transit Insurance. We can transport high value vehicles, and also have the facility to increase our level of insurance cover if required.
Can you collect and deliver company cars?
Yes, we regularly transport company cars and small vans for companies and deliver cars to new employees, or collect cars from employees who are leaving the business. We can also collect items such as mobile phones and company property. We also carry out the delivery of corporate and fleet cars and offer a full handover service.
How much will it cost to transport my car?
That depends on the car you need to transport, along with the
mileage. Just contact us we are happy to provide a quote, or give you a
estimate if you are thinking of purchasing a car and transport costs are
an influencing factor. If you are looking at purchasing a car, or
bidding on a car on eBay we can let you have an estimated price to
transport your new car.
Can you transport a car restoration project?
Yes, as long as your restoration project has 4 wheels and rolls and steers. We regularly transport projects for bodywork, painting, repairs, etc. If you let us know in advance we also have the facility to pick up small components and parts for your car as we have additional space in our Izuzu D-Max pick-up. Just give Andrew a call to discuss your requirements
I am moving house can you transport my car for me?
Yes we can. We have clients who own more than one car which sometimes makes it necessary for one vehicle to be transported to their new home. We can reserve a date to fit in with your completion/moving dates and carefully plan both collection and delivery of your car for you, taking the hassle away from getting your car to your new house. Also if your car a restoration project or non-runner in the garage we can move this for you too. We also transport cars for customers with mobility problems, or who are not comfortable driving long distances in their car.
Can you transport my car without damaging my alloy wheels?
Yes, both of our PRG trailerS has 'over wheel strapping' that secures the wheels over the top of the tyres, ensuring that the vehicle transporter straps do not come into contact with your alloy wheels. Have a look at the photos in our gallery to see examples of prestige and sports cars secured on the trailer with over wheel strapping.
I have a classic American car will it fit on your trailer?
Yes, we regularly transport classic American cars, muscle cars, hotrods, American pick-ups etc. Our PRG 16 foot by 7 foot trailer can accommodate most large vehicles, including VW camper vans, Land Rovers, Bentleys and Rolls-Royce motor cars. We have a payload of 2,500 kgs. See our gallery for examples of a selection of American muscle cars and pick-ups that we have transported to enthusiasts across the UK.
I am exporting my car can you deliver my car to a Shipping Agent?
Yes, we can either collect or deliver your car to a shipping agent, a port or a dock. We can check it in and complete the paper work for you. If you have imported a vehicle into the UK we can also collect it for you once it has cleared customs and deliver it to your home or work. Our PRG trailer is equipped with an electric winch should the car not start and run after being shipped.
What areas of the UK do you cover?
We are based in Chester, Cheshire in the North West of England and we are ideally located for the M56 and the Motorway network. We cover all of the mainland UK, including England, Wales and Scotland. Just let us you have the postcodes for the collection point of your vehicle and the delivery point and we can provide you will a car transport quote.
I have purchased a new car from a Dealership and need it collecting, can you help?
Yes we can collect your new or used car from the car Dealership for you. When your car is ready for collection we will collect it from the Dealership on your behalf along with all of the paperwork, handbooks, spare keys etc. We will then deliver it to your home address and hand the car over to you. We are already busy taking bookings to collect the new 69-plate registered cars, so if you have purchased a car you would like collecting just contact us to discuss your requirements.
Can you collect and deliver my camper van?
Yes, we can transport your camper van, day van, VW Transporter or VW Bus. Small camper vans will fit on our beaverdeck trailer. We regularly transport VW T2's for restoration or repairs. We are a big fan of VW Camper Vans and own a Volkswagen T6 Camper Van ourselves.
Can you move my caravan?
We we provide a caravan towing service and can collect and tow your caravan to your holiday pitch or caravan site for you. We regularly make trips to North Wales, Anglesey, Lancashire and the Lake District for customers. Or if you have bought a caravan and need it collecting and delivering to your home or storage we can carry this out for you. We have an Isuzu D-Max with four wheel drive and a 3.5 tonne towing capacity capable of towing most caravans.GET IN TOUCH